1. Introduction
GeoFlat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform located at geoflat.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register and use our Service:
- Name - Your full name for identification purposes
- Email Address - For account verification and communication
- Phone Number - For contact purposes and property visits
2.2 Property-Related Information
When you list or inquire about properties, we may collect:
- Property details and specifications
- Property location (approximate coordinates for security purposes)
- Property images and documents
- Communication records with brokers and property owners
2.3 Broker Information
For verified brokers, we collect:
- Full name and contact information
- Company name (if applicable)
- Professional license number
- Verification documents and credentials
2.4 Technical Information
We automatically collect certain technical information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our Service
- Search queries and preferences
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service
- To facilitate property visits and broker connections
- To create and manage property contracts
- To verify broker credentials and maintain platform integrity
- To send important notifications about your account or properties
- To improve our Service and develop new features
- To analyze usage patterns and optimize user experience
- To ensure platform security and prevent fraud
Note: Information about commercial services and pricing is available in our Pricing Policy.
4. Information Storage and Security
4.1 Data Storage
Your personal information is stored securely on:
- Primary Database: PostgreSQL database on our private server located in Germany
- Document Storage: Encrypted S3 bucket for contract documents and property files
- Data Encryption: All sensitive data is encrypted both in transit and at rest
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your information:
- Secure server infrastructure with regular security updates
- Encrypted data transmission using SSL/TLS protocols
- Access controls and authentication systems
- Regular security audits and monitoring
- Secure backup procedures
5. Information Sharing and Disclosure
5.1 With Brokers
Brokers do not have direct access to your personal information. When you request broker contact information:
- We log the request with your name and timestamp
- We provide you with the broker's contact details
- You initiate direct communication with the broker
5.2 With Property Owners
When you schedule property visits or express interest in properties:
- We share your contact information with the property owner
- We facilitate communication between parties
- All communications are logged for security purposes
5.3 Third-Party Services
We may share information with trusted third-party services for:
- Email notifications (system notifications only, no personal data)
- Analytics services (Google Analytics - anonymized data only)
- Legal compliance and law enforcement (when required by law)
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us at geoflat@webtopro.com
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
Contract documents are retained for a minimum of 7 years as required by Georgian law. Account information is retained until you request deletion or close your account.
8. Cookies and Tracking Technologies
We currently do not use cookies or tracking technologies. However, we may implement:
- Essential cookies for Service functionality
- Analytics cookies for service improvement (with your consent)
- Preference cookies to remember your settings
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by relevant data protection authorities
- Other appropriate safeguards as required by applicable law
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification (for significant changes)
You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
13. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you voluntarily provide information
- Contract Performance: To provide our Service as agreed
- Legitimate Interest: To improve our Service and ensure security
- Legal Obligation: To comply with applicable laws and regulations